GUARANTEE

 

*This warranty is valid for 14 business days from the date the product is delivered. After this time, no claims of any kind will be accepted.

 

*Both photographic and audiovisual proof must be sent in order to make the guarantee effective.

 

*This does not cover poor handling of the adhesive or lack of knowledge of the use of the latest generation adhesives.

 

*It is recommended to follow the instructions that are sent, so that you do not have problems with your adhesive.

 

*Logistics and shipping costs are the responsibility of the customer.

 

RETURNS 

 

*Returns are valid for 14 days from the date the product is delivered. After this time, no claims of any kind will be accepted.

 

*To make the return effective, both photographic and audiovisual proof of the condition of the product must be sent.

 

*This cannot be opened.

 

*Logistics and shipping costs are the responsibility of the customer.

 

STORAGE OF ADHESIVES 

 

Fenix ​​can be stored for 4-6 months before opening, however we recommend storing it for a short time especially if you are unsure of your work places ability to maintain accurate temperatures, please ensure the adhesive is at room temperature before use. Once adhesive is opened we DO NOT recommend storing in the fridge. Once opened store in a cool place away from direct sunlight and heat. Make sure the bottle is securely closed after each use. Make sure to clean the nozzle after each use/Once opened it is recommended to replace it every 5 weeks although Fenix ​​can last up to 3 months after opening if stored correctly. Never store in the freezer.

 

If the adhesive is not working when adhering or the retention is being affected, we recommend an update on new generation adhesives and retention, since many times the adhesive is not to blame. 

 

NO REFUND 

 

NO EXCEPTIONS 

 

Thank you very much for your purchase.

 

LASH INTERNATIONAL SAS, LASH INTERNATIONAL LLC\\

 

NO REFUNDS ARE MADE.

 

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